STORE POLICY

Because We Care

At Tsunami Suds Soap Company, we want to give our customers the most enjoyable shopping experience.  An experience that will keep you coming back to our store time and time again. That is why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

 

Shipping

Processing time:

The time I need to prepare an order for shipping is 3 to 5 days.  During busy times shipping could take 3 to 10 days.  If it will be longer we will let you know.  If shipping charged is more than the cost to ship you will receive a refund for shipping overcharges.

Returns 

Returns or exchanges:

I do not accept returns due to the handmade nature of these products.

Cancellations

               I accept cancellations before the order has shipped.               

Natural Soap